Our
Businesses
The Nicholby's brand success is based on our operational formula which is adapted to meet the specific needs of customers in various locations - but still maintaining the consistent Nicholby's high standards of quality, value and customer service excellence.
The majority of our locations are franchise owned and operated. This personal pride of ownership and hands-on involvement is crucial to the success of the Nicholby's brand in every market where our stores are - and is seen by our customers every day - at every Nicholby's location.
There are three specific Nicholby's brand stores: Nicholby's Convenience, Nicholby's Gift and Nicholby's Souvenir. Each caters to the specific needs of their local market and the products offered are varied accordingly; sold and controlled by Nicholby's state-of the art franchise management systems.
You will find Nicholby's Convenience locations at high density traffic zones, for example, on highways and major roads throughout Ontario - and in busy locations such as office complexes, government buildings, hotels and hospitals. Each year this list changes as more Nicholby's locations are opened.
These stores are tailored to meet consumer needs at the specific location. This can include a selection of convenience products that may include beverages, confectionery and snacks, news and magazine publications and a variety of popular convenience offerings. The product mix offered will vary depending on the location - but the Nicholby's brand consistency never varies.
Nicholby's
Gift shops are different in that they cater to the needs of a more specific
audience where they are situated. For example these are found in hospitals and
visitor locations where customers can buy from a tailored convenience
selection. This may also include cards, flowers, reading materials and other
convenient selections that are appropriate for the venue.
Nicholby's Souvenirs caters to a different need and depends again where
the stores are located as they cater to seasonal or tourist markets.
